We will send you an arrival information email detailing whether a broker is required for your puppy’s import process. In most cases of international travel, a broker is necessary, but this is actually a great advantage—it ensures that all documents are checked and cleared in advance, making the pickup process much faster and hassle-free.

The broker handles all paperwork and customs clearance, so you won’t have to worry about the details. We have arranged this process hundreds of times, ensuring a smooth and stress-free experience for our adopters. If a broker is needed for your puppy’s arrival, we will guide you through the steps and assist you along the way.